CoVid-19 Information and Resources

Updated 1.15.2021

Blue Ridge wants to make every effort to help residents as best we can during this difficult time. The following is a list of rental assistance programs specific to COVID-19.  We encourage you to explore these programs and any other assistance programs applicable to your area.

You can also use this link for an interactive map and searchable database to find state and local emergency rental assistance programs near you.  Click here for COVID-19 Emergency Rental Assistance Programs


Salvation Army - Searchable database of support services by zip code, city, or state.  They also offer counselors available via phone (in English and Spanish) to help people connect with local services at 844-458-4673.



Call 211 - 211 is a universal number (similar to 911 and 311) for community information and referral services. It is intended to connect individuals and families in need and the appropriate community-based organizations and government agencies based on their situation and location. Wait times can be long, but you will be able to speak to a representative to give you additional resources.

The Housing Opportunity and Prevention of Evictions (HOPE) Program - is a new statewide initiative that may provide rent and utility assistance to eligible low- and moderate-income renters experiencing financial hardship due to the economic effects of COVID-19. The new program will help prevent evictions and utility disconnections in order to promote housing stability during the ongoing pandemic. HOPE is an initiative of the NC Office of Recovery and Resiliency, a division of the North Carolina Department of Public Safety. The HOPE Program is funded by the U.S. Department of Housing and Urban Development’s Community Development Block Grant program – Coronavirus and the U.S. Department of the Treasury Coronavirus Relief Funds. If you are concerned about being evicted, click here to learn how the temporary eviction moratorium may be able to help you. Renters can also apply online at

Resident Relief Foundation - Organization dedicated to helping responsible residents stay in their apartments during an unexpected financial emergency. You can apply for support, and managers can refer residents for financial aid. Learn more about our partnership with RRF.

NC Restaurant Relief Fund - Who can apply? Any hospitality employee of a North Carolina restaurant or hotel facing significant financial hardship due to a lay-off, furlough or reduction in hours as a direct result of the Coronavirus Pandemic – COVID-19.

NC Artist Relief Fund - This fund has been created to support creative individuals who have been financially impacted by gig cancellations due to the outbreak of COVID-19. 100% of donated funds will go directly to artists and arts presenters in North Carolina.

Help with Bills - Residents can learn about government programs to help pay for home energy bills and other expenses.


Virginia Housing is now administering relief for renters experiencing financial difficulties due to the COVID-19 pandemic through the Virginia Rent and Mortgage Relief Program (RMRP).


Asheville residents: find out about assistance that may be available to you at and

Burlington residents: find out about assistance that may be available to you by calling (336)222-5070

Cabarrus County residents: find out about assistance that may be available to you at

Chapel Hill residents: find out about assistance that may be available to you at

Durham County Social Services: Crisis Services - Residents of Durham County. For most of the programs, families must qualify according to income guidelines. For more information, please call 919-560-8000. Learn more.

Greensboro residents: find out about assistance that may be available to you at Greensboro Housing Coalition

Greensboro/High Point/Winston-Salem -

Greater Charlotte Area (serving 11 counties)

Hickory residents: find out about assistance that may be available to you at

High Point residents: find out about assistance that may be available to you by calling (336)883-3111.

Mecklenburg County residents: find out about assistance that may be available to you at

Orange County Emergency Housing Assistance - The Emergency Housing Assistance fund was created under the Risk Mitigation and Housing Displacement Fund to help Orange County residents with low incomes secure and maintain stable housing. Learn more. Questions? Contact the Housing Helpline at or 919-245-2655

Raleigh/Durham/Chapel Hill -

Telemon Corporation - Telamon will begin taking applications for tenants needing rental assistance in Wake County on Monday, August 10. There is $20 million available to spend on providing arrearage payments and ongoing assistance. Interested tenants/landlords can contact their offices for more information at 919-899-9911 or

Wake County - House Wake! - The House Wake! Eviction Prevention Program seeks to prevent the displacement of Wake County renter households that suffered a loss of income as a result of COVID-19.  Click here to learn more, or email, or call 919-899-9911.

Wake Prevent! - Wake Prevent! is referral-based and accessible through the Coordinated Entry System for Wake County residents. To access Wake Prevent! as well as shelter and support services, individuals can call (919) 443-0096, email, or visit any of these Coordinated Entry Access Sites to set up an appointment. 

Wilmington residents: find out about assistance that may be available to you at Good Shepherd Wilmington Eviction Prevention Project.



We have implemented the following actions to aid in reducing COVID-19 risk for our employees, customers, and the supplier partners.

Cleaning protocols for all office, clubhouse, interior amenity/common areas, and pool area include:



We know this is an unprecedented time of uncertainty and anxiety for our residents. We also know that many of our residents are suffering from job losses, furloughs, and reduced hours. Fortunately, there is help available. 

Direct Payments - The federal government will be making one-time cash payments directly to our citizens. These payments should be issued during the month of April either by check or direct deposit. How much will you receive?

Individuals earning less than $75,000 will receive $1,200.

Married couples earning less than $150,000 will receive $2,400.

If you have children, you will receive $500 per child.

Individuals earning more than $75,000 and less than $99,000 – and couples earning more than $150,000 and less than $198,000 – are eligible for a lesser amount.

Enhanced Unemployment Benefits - Congress is enhancing state unemployment to provide more income and to cover more people. *See below for specific state links.

Adds $600 per week for four months on top of state unemployment.

Adds up to 13 weeks of additional unemployment benefits to those already enrolled but who are nearing the end of benefits.

Expands the program to include a number of workers not normally eligible to receive unemployment benefits. This includes:

o    Freelancers

o    Independent contractors/gig workers

o    Self-employed

o    Those with limited work history

o    Employees who are still employed, but whose hours have been reduced

It is important to apply as soon as possible.  To help expedite aid, the federal government is funding the first week of benefits to encourage states to waive traditional waiting periods, but it may still take a couple of weeks to be processed

Other Resources

Financial assistance:

Help with Utility Bills:

Small Business Help covering paychecks: 

Food programs:

We’re Here to Work with You

We understand there may be a delay in your ability to access these benefits.  If that is the case, please talk to us.  We are offering payment plans and waived late fees for those directly impacted by COVID-19.

We’re all in this together and all deserve safe and clean housing.  We are thankful for the hard work of our employees in keeping our community operational and all they continue to do to prepare for and mitigate the negative consequences of the COVID-19 pandemic. We remain heartened by the stories of neighbors helping one another.  Communities working together to stay safe is what will get us through this crisis, and we are here for you.


State Unemployment Links

North Carolina

To file a UI claim online:

To file a claim by telephone number:  1-888-737-0259

South Carolina

To file a UI claim online:

To file a claim by telephone number:  1-800-529-8339


To file a UI claim online:

To file a claim by telephone number:  1-866-832-2363



To file a UI claim online:

To file a claim by telephone number:  1-888-844-3577



Our thoughts are with those who have been affected by the current unprecedented events in our world. We understand that the current state of affairs creates fear and uncertainties and that no one is exempt from this crisis. Please know that we are vigilantly monitoring the COVID-19 situation and have put necessary precautions in place to help prevent the spread of disease in our apartment communities.

The situation is constantly changing and local, state, and national governments are taking action to aid individuals who are unable to work during this time. As details of these packages become available, we will do our best to provide resource information to any resident who has been unable to work and is concerned about their ability to pay rent. We are working to develop flexible payment solutions for those directly impacted by COVID-19 and will have details available before April 1st. If you are impacted, please continue to keep your Community Manager updated on your individual situation.

If you need immediate help with basic needs, please call the United Way’s helpline at 211.

Again, we recognize that these are unsettling times, and we want you to know that your well-being is our priority.

Blue Ridge Property Management