Updated 3.12.2021
Blue Ridge wants to make every effort to help
residents as best we can during this difficult time. We encourage you to
explore the programs available near you. Click here to find rental
assistance programs for your area.
The COVID-19 Rental Housing Support
Initiative provides a mental health resource library to assist the
multi-family industry employees and residents while coping through the pandemic
and beyond. Click here to access this free
library of information and resources.
We are continuing to closely monitor COVID-19
and the recommendations put forth by the CDC as well as federal and state
officials. As such we have implemented the following actions to aid in
reducing COVID-19 risk for our employees, customers, and the supplier partners.
- Requiring face coverings
for all person to person interactions.
- Heavily encouraging
frequent and thorough hand washing or the use of hand sanitizer and providing
sanitation stations.
- Following social
distancing, occupancy protocols, and mass gathering guidelines at all times.
Floor clings are used to mark appropriate waiting distances.
- High-traffic and
high-touch areas are disinfected frequently; after every customer if possible.
- Asking risk qualifying
type questions of prospects and residents before interacting or entering
apartment homes.
- We have a “no hand
shake” policy for our associates.
- Amenity access and
services will resume based on our ability to comply with governmental
requirements for maintaining/operating those areas. Restrictions on the use of
amenities that are open will be posted at the entry to each.
- No refreshments are
being offered to residents/guests. Resident gatherings are suspended.
- The use of golf carts
for leasing purposes is suspended. No passengers are permitted.
- Virtual leasing is
highly encouraged.
- Proper PPE is worn
during the completion of all service requests. We are supplying supplies and
“how to” videos for requests that can be addressed by the resident.
- Employees are doing
daily temperature and symptom checks. Equipment and work spaces are not shared
and contact tracing protocols are in place.
- Cleaning protocols for
all office, clubhouse, interior amenity/common areas, and pool area include
- o
A frequency of at least
twice daily (mid-day and closing)
- o
Wiping all contact
surfaces with CDC approved disinfectant
- o
Emptying trash
receptacles
- o
Vacuuming or mopping
floors
- o
Straightening chairs,
tables, equipment
- o
Restocking wipes and
paper products as needed
- o
PPE must be worn during
this cleaning time
Virginia Residents: Click here to view our Infectious Disease Plan