Management Services - (Property Management) Positive ImpactTM
At Blue Ridge, we understand that each
property is unique and different strategies are required to perform
in different markets. That is why our management services are
dynamic in design, and proven in practice. For over a decade, Blue
Ridge managed properties have outperformed their markets through
the combination of exceptionally trained on site teams and guidance
from our seasoned regional and corporate personnel. Balancing
innovative technology with the expertise only experienced insight
can bring, Blue Ridge has improved industry recognized best
practices and formed a comprehensive approach to property
management that we call Positive Impact.
Call us today to learn more about our Positive Impact strategy.
1-800-410-7228 ext 1529
or email us at:
Management Services
Select from the Positive Impact approaches below to learn more.

Communities only perform as well as the
people who are placed in charge of running them. That is why
Blue Ridge invests over 10 times more in our employees than the
national average and ranks in the top 5 nationally of management
companies with employees who hold industry recognized designations.
Ensuring your continued success, Blue Ridge’s area, regional
and upper management team members average an unparalled 20 plus
years of industry experience at the national, regional, and local
level. Staying ahead of the trends and keeping our fingers on
the pulse of our markets, Blue Ridge’s management team focuses on
providing leadership and support for its onsite staff while
empowering them to achieve higher revenues and fewer expenses
through improved leasing and retention and more efficient
operations and accounting. With accolades and industry
designations too numerous to list, Blue Ridge offers you and your
community the support of the industry’s absolute best.
Through strategic growth, Blue Ridge has been able to expand
its portfolio while maintaining the same levels of
accountability and transparency
to its clients that earned the company’s sterling reputation over a
decade ago. By combining the capabilities of a large firm
with the accessibility and attention to detail of a small firm,
Blue Ridge’s Positive Impact team is able to cater every aspect of
its property management services to its clients’ individual goals
and effectively enhance the value their investments. We
invest in the people who will protect your investment.
From day one in our industry, our customers have determined
which communities are successful, and which aren’t. Blue
Ridge acknowledges this truth and works diligently in our day to
day management operations in order to create a Positive Impact in
the lives of our residents - by creating value for our
residents, we create value for you. For this reason,
we are especially proud that Blue Ridge is ranked #1 in the nation
in terms of resident satisfaction, and we have a 91% resident
recommendation rate, in comparison to the industry average of only
87%. Detailed action plans to address
community and resident concerns, resident engaging social events,
and convenient and personalized interaction provides residents with
a value that can only be obtained by choosing to live at a Blue
Ridge managed community. At Blue Ridge, we know that happy
residents equal higher retention rates, which in turn lead to
higher returns for you.
Key Facts:
- #1 nationally ranked in satisfacts resident satisfaction survey, happy residents = higher retention
- Action plans, creating value for customers = long term customers
Key Facts:
- #1 nationally ranked in satisfacts resident satisfaction survey, happy residents = higher retention
- Action plans, creating value for customers = long term customers
At Blue Ridge, the Positive Impact Revenue
and Return strategy is both relentless and
firm in its approach to maximizing our client’s
bottom line. In addition to capitalizing
rental revenue through the industry’s most advanced price
optimization software, Blue Ridge is a recognized industry leader
in creating ancillary income. Through creative all
inclusive lease programs, to washer and dryer rentals, to valet
waste and pet programs, Blue Ridge is diligent in
its mission to create additional value for its residents and
revenue for its clients. Simultaneously, Blue Ridge is
steadfast in the belief that “every penny saved is
a penny earned,” and implements the industry’s best expense
management and capital expenditure programs. Detailed reporting
allows our experts to identify areas where
overspending or neglect could be significantly decreasing a
property’s value. After extensive analysis of a
property’s needs, Blue Ridge offers its clients the benefits of its
advanced budgeting practices, portfolio wide bulk purchasing power
and preventative maintenance programs. Furthermore, by calling on
its internal and external networks, Blue Ridge constantly
reevaluates all of its vendors and pricing programs to ensure that
our clients receive the most competitive rates available. In
addition to the Revenue and Return services, our clients have
access to Blue Ridge’s line of consulting services, which include
full site Due Diligence, Tax Appeals, Re-Financing and Brokerage
services.
Key Facts:
- National or Local Purchasing – capable of both, utilize whichever benefits clients most
- Price optimization
- Ancillary income
- Expense management
- National or Local Purchasing – capable of both, utilize whichever benefits clients most
- Price optimization
- Ancillary income
- Expense management
At Blue Ridge Companies, we understand that
protecting the environment and our client’s investments are not
just two goals that can co-exist, but are also mutually
beneficial. Catering to an industry where at least
62%* of customers look for homes that are
environmentally friendly, Blue Ridge carefully structured its
Positive Impact environmental awareness initiative to meet such an
important demand. Relying heavily on our Environmental Committee to
implement eco-friendly programs, Blue Ridge remains current and
ahead of any issues regarding the environment has been able create
a Positive Impact on our communities’ image and
value. From the installation of low flow water
savers to CFL bulbs, Blue Ridge is able to
substantially decrease energy usage in our
communities’ common areas, which dramatically decreases
monthly operations costs. Always mindful of how our
clients allocate their funds, our environmentally focused
initiatives all decrease costs and carry a very short return on
investment, creating a win-win situation for our clients and the
environment.
Community is a term that resonates strongly
at Blue Ridge Companies. As evidenced from its philanthropy
and numerous charitable acts, to its very mission statement, Blue
Ridge aims to create Positive Impact in every community it serves.
By aspiring to “do the right thing”
Blue Ridge has been able to create good will within local
governments and the larger multifamily community as a whole,
evidenced by the company winning local business ethics awards and
actively aiding our industry by serving in various legislative
committees and industry leading groups such as the NMHC and the NAA
and its regional affiliates. Blue Ridge believes that when
local communities succeed, our clients also succeed. By
constantly participating in local events and charities, Blue Ridge
is able to glean an advanced understanding of the
communities that they operate in, and are able to
translate this knowledge into targeted services,
resulting in greater brand awareness for your community. Blue
Ridge Companies prides itself on being a company that establishes
long term relationships, and we go to great lengths to remain a
partner that our clients are proud to do business with.
- Philanthropy gives clients an attachment and visibility in
their respective communities – working together to improve
communities
- Piedmont Triad Business Ethics award
At Blue Ridge, we understand that effective
marketing and reputation management is critical to the ongoing
success of your community. This is why Blue Ridge employees
our own internal marketing team to make sure that your community is
not only known, but well perceived within its community.
Extensive social networking initiatives, unique community branding,
and comprehensive search engine optimization (SEO) protocol enables
Blue Ridge’s Positive Impact marketing strategy to provide you with
MORE LEASES. In addition, a
proactive Reputation Management program allows us
to monitor resident satisfaction surveys, online apartment ratings
and reviews, market trends, and lead volume in order to meet the
demands of a complex and unique target market. Blue Ridge
knows that each community is unique, and we work diligently to
preserve each individual client’s image and integrity.
Key Facts:
· Reputation management
· In-house marketing and publications director
· Unique branding for every community
· Social network integration and application
· Lead tracking and capturing software implementation
Key Facts:
· Reputation management
· In-house marketing and publications director
· Unique branding for every community
· Social network integration and application
· Lead tracking and capturing software implementation